Unauthorised Occupation of Nationwide Managed Grounds/Land
About This Course
Learning Objectives
Officers will learn how to safely and legally manage, report, and prevent unauthorised occupation of Nationwide’s land while coordinating with stakeholders and authorities.
Curriculum
6 Lessons2h
Introduction & Overview
This playbook guides Nationwide Property Services staff on legally and professionally managing unauthorised encampments, ensuring site protection, consistent reporting, and compliance with policy and legislation.
Introduction & Overview of Playbook
The Process
This section instructs that unauthorised occupations should be reported immediately, documented accurately, and handled safely without providing services, making agreements, or engaging physically with occupants.
The Process: Security Officers
Security Officers must follow a structured process of reporting, monitoring, documenting, liaising with managers, and coordinating with the police to manage unauthorised occupations safely, legally, and effectively.
The Process: Duty Manager / Facilities Consultant / Person in Charge of Premises
DMs, FCs, and PiCoP manage incidents of unauthorised occupation by coordinating reports, communication, legal advice, and post-eviction site cleanup.
Prevention of Future Incidents
This section outlines preventive measures and best practices for DMs, FCs, and PiCoPs to reduce the risk of future unauthorised occupations, including physical barriers, site monitoring, stakeholder coordination, and proactive communication.
Useful Information & Addendums
This section outlines essential information and protocols to be followed at various sites.
Quiz
This quiz consists of ten multiple-choice questions. To successfully pass the assessment and obtain the certificate, you must achieve a score of at least 80%.
Your Instructors
Sentinel Academy
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£20.00
