Suspicious Packages
About This Course
This playbook provides step-by-step guidance for identifying, reporting, and safely managing suspicious packages or items in Nationwide managed buildings.
Learning Objectives
Officers will learn how to safely identify, assess, report, and manage suspicious packages or items following standardized Nationwide protocols.
Curriculum
4 Lessons2h
Introduction & Overview
Guidance for safely handling suspicious packages while protecting people, property, and operations.
Introduction & Overview of Playbook
The Process: All Property
This section explains how to identify and respond to suspicious packages or items, using the 4C’s (Confirm, Clear, Communicate, Control) and HOT (Hidden, Obviously suspicious, Typical) protocols, including safety measures, reporting procedures, and handling hazardous substances with the Remove, Remove, Remove protocol.
The Process: Property Security Officer
Guidance for Property Security Officers to respond appropriately to suspicious and non-suspicious packages or items.
Useful Information & Addendums
This section outlines essential information and protocols to be followed at various sites.
Quiz
This quiz consists of ten multiple-choice questions. To successfully pass the assessment and obtain the certificate, you must achieve a score of at least 80%.
Earn a certificate
Add this certificate to your resume to demonstrate your skills & increase your chances of getting noticed.
Your Instructors
Sentinel Academy
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