About This Course
This course provides guidelines to handle unauthorized protests, protect properties, minimize disruptions, and ensure compliance with policies and laws.
Learning Objectives
This training provides tools and knowledge to effectively manage property challenges while ensuring compliance and upholding professionalism.
Curriculum
4 Lessons
Introduction & Overview
This playbook provides guidelines for Property Services managers to handle unauthorized entry or occupation of Nationwide premises.
Introduction & Overview of Playbook00:00
The Process
In case of a protest on Nationwide premises, do not attempt to stop it. Ask protestors to leave or cease filming. If they refuse, call the police. Report incidents to the Security Team, document details, and contact the Legal Team for advice. Avoid legitimizing the protestors’ presence.
Lesson learned for future protests
DMs, FCs, and PiCoPs should enforce prevention measures for future incidents by updating security protocols, holding follow-up meetings, and implementing good practices.
Quiz
This quiz consists of ten multiple-choice questions. To successfully pass the assessment and obtain the certificate, you must achieve a score of at least 80%.
£20.00
