About This Course
The course offers a comprehensive guide for managing bomb threats within or outside operational hours at Nationwide House.
Learning Objectives
Upon completing the course, learners will understand standardized bomb threat response procedures, stay informed about current terrorist methodologies, and effectively manage bomb threats in line with legislation. Leaners will also gain skills to minimize operational impacts and ensure site safety.
Curriculum
6 Lessons1h 30m
Introduction & Overview
The course provides a comprehensive guide for managing bomb threats at Nationwide House, focusing on standardized operating models, adherence to policy, and compliance with legislation.
Introduction & Overview of Playbook00:00
The Process (In & Out of Hours): All Property Services
Report bomb threats to Nationwide House Security Control Room (0330 551 8063). Record details, avoid suspicious items, follow police instructions.
The Process (In Hours): Property Services Local Security Officer
On a bomb threat, use the HOT checklist to assess credibility. If credible, evacuate, alert police, and follow instructions.
The Process (Out of Hours): Duty Manager
The Duty Manager must follow incident procedures, escalate to management, advise on safety actions, and liaise with security and police.
The Process (In & Out of Hours): Senior Management Team Lead
The Senior Management Team Lead must follow incident management procedures, update all relevant parties, and adhere to police or bomb squad instructions.
Quiz
This quiz consists of ten multiple-choice questions. To successfully pass the assessment and obtain the certificate, you must achieve a score of at least 80%.
Your Instructors
