About This Course
The course offers a comprehensive guide for managing bomb threats within or outside operational hours at Nationwide House.
Learning Objectives
Upon completing the course, learners will understand bomb threat procedures, terrorist methods, legislation, and site safety management.
Curriculum
9 Lessons1h 30m
Introduction & Overview
The course provides a comprehensive guide for managing bomb threats at Nationwide House, focusing on standardized operating models, adherence to policy, and compliance with legislation.
Introduction & Overview of Playbook00:00
The Process (In & Out of Hours): All Property Services
Report bomb threats to Nationwide House Security Control Room (0330 551 8063). Record details, avoid suspicious items, follow police instructions.
The Process (In Hours): Property Services Local Nationwide House Security Control Room
Upon a bomb threat, Nationwide House Security must call 999, notify key personnel, issue the checklist, and follow authorities' guidance.
The Process (In Hours): Property Services Local Security Officer
On a bomb threat, use the HOT checklist to assess credibility. If credible, evacuate, alert police, and follow instructions.
The Process (In Hours): Facilities Consultant / PiCoP
The Facilities Consultant or PiCoP must manage incidents, initiate procedures, and coordinate evacuation, invacuation, or sweeps with authorities.
The Process (Out of Hours): Duty Manager
The Duty Manager must follow protocols, escalate issues, advise teams, liaise with Security and Police, and ensure resolution.
The Process (In & Out of Hours): Senior Management Team Lead
The Senior Management Team Lead must follow the Incident Management Procedure, communicate with relevant parties, and adhere to authorities' guidance.
Useful Information & Addendums
This section outlines essential information and protocols to be followed at various sites.
Quiz
This quiz consists of ten multiple-choice questions. To successfully pass the assessment and obtain the certificate, you must achieve a score of at least 80%.
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