About This Course
This course instructs Property Services team members on handling suspicious packages in Nationwide buildings. It covers actions to protect sites, ensure consistency, and adhere to policies and legislation, aiming to minimize impact and manage threats effectively.
Learning Objectives
Officers will effectively manage suspicious packages, ensure compliance with policies, protect property, minimize impact, and respond promptly to threats.
Curriculum
5 Lessons
Introduction & Overview
This playbook helps Property Services manage suspicious packages, ensuring safety, consistency, and compliance while minimizing harm and fear in Nationwide buildings.
Introduction & Overview of Playbook00:00
The Process: All Property Services
Report unattended or suspicious items to security immediately. Never approach or move them; they may contain explosives or harmful substances.
The Process: Property Services Security Officers
Upon receiving a suspicious package report, officers investigate, secure the area if necessary, follow protocols, inform contacts, and document actions.
Useful Information & Addendums
This section outlines essential information and protocols to be followed at various sites.
Quiz
This quiz consists of ten multiple-choice questions. To successfully pass the assessment and obtain the certificate, you must achieve a score of at least 80%.
£20.00
